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CUSTOMER SERVICE

 

Due to COVID-19 and high volume orders, shipping may be delayed. Books have always and will continue to be sanitized after handling and thoroughly scanned when added to inventory. 

 

LOCATION (By appt only) 
Inventory and office are located in Oklahoma.
Office: 5525 E 51st St Ste 205 Tulsa, Ok 74135 

 

CONTACT
✉  info@readwithmochabooks.com 
☎️ 918-845-6250

You can reach Mocha Books by email or phone during these service hours.
Monday, Tuesday, Thursday and Friday: 10:00am - 5:00pm  cst
Saturday: 12:00pm - 3:00pm  cst

 

By Mail:
Mocha Books, LLC
ATTN: -----
PO Box 481205 Tulsa, Ok 74148

*If you are sending book donations, books for review or otherwise please label package accordingly.*

 

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ABOUT OUR BOOKS

Each book/collection is carefully selected to highlight books that feature Black and brown characters and/or by authors or illustrators of color.

New and second hand gems for all ages.

Each secondhand book is noted and highlighted in the description. Images of defects will be included. Note the conditions below.

  • New - Brand new books from publisher, author or other distributor.
  • Like New - minor cosmetic.
  • Very Good May have signs of wear/handling or significant marks.
  • Good  May have cosmetic damages, writing, or other average handling.
  • Acceptable - May have loose binding, minor tears, writing, or missing book sleeve. 

Although our books include traditional and self-published, we take pride in selecting most books that are independently published by BIPOC authors.

If there is a book that you want but cannot find please reach out to us to see what we can do. 

 

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SHIPPING | REFUNDS

After placing your book order, allow 1-3 business days to check inventory, fulfill your order and ship out.  Apparel and other items are made to order and will be fulfilled in 3 weeks. 

Shipping is currently only offered within the US.

Orders ship by USPS and carrier shipping rates will apply. Media mail is only available for books. 

A tracking number will be emailed when it becomes available. 

For orders over $50.00 shipping is always free and will be automatically updated at checkout.

Please make sure that your order AND shipping information are correct to ensure that it arrives without delay.

We do our best to provide you with all the information you need to place your order - including product descriptions and the condition of the product, if used. Because of this, all sales are final unless an error was made on behalf of Mocha Books. 

If you need to cancel your order BEFORE it ships, please contact info@readwithmochabooks with order number in subject line at your earliest convenience.

 

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PRIVACY TERMS

Your privacy is important to us. If at any time, user does not agree with how we collect information and what we do with that information do not provide us with any information.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. When users visit readwithmochabooks.com, information such as their IP address may be used to gather data.

When making a purchase, you are giving your implied consent to collect your name, address, email, and payment information for this reason only.

readwithmochabooks.com will use your email address to communicate if you have subscribed for updates, contacted us, or placed an order. Mocha Books will never send you an email requesting personal or financial information. If you receive such email do not respond. 

readwithmochabooks.com does not give out any information unless a government institution has the lawful right to do so.

Mocha Books uses a secure server. Your payment and personal information is encrypted when transmitted to us and is stored in a secure environment.

Again, your privacy is important to us and we will do our best to make sure that it is not damaged or altered in any way.

Mocha Books reserve the right to make changes to this policy at any time. User will be made aware of any changes that take place. If you have any questions about our privacy policy or would like to request for Mocha Books to delete any of your information please contact info@readwithmochabooks.com

 


 

 

MOCHA BOOKS, LLC

☎️ 918-845-6250
info@readwithmochabooks.com
🏬 5525 E 51st Street Suite 205  Tulsa, Ok 74135 (by appt)
📬 PO Box 481205 Tulsa, Ok 74148 (mailing address)

 

 

 

 

updated 07.20.2020